PVH Corp., the company behind Calvin Klein and TOMMY HILFIGER, announced it will adopt ChatGPT Enterprise to boost its teams and reimagine how fashion uses data and insights across the whole cycle of design, planning, and delivery at global scale.
What PVH will do with ChatGPT Enterprise
PVH plans to deploy advanced OpenAI models across its global operations and value chain. What does that mean day to day? Basically, bringing intelligence to support decisions from initial idea to final sale.
Product and design: tools to explore ideas freely, spot trends from historical and emerging data, and speed up the move from concept to prototype.
Planning and supply chain: models that help improve forecasts, optimize inventory, and react faster to shifts in demand.
Marketing and retail: more timely and relevant personalization, while keeping each brand's voice intact.
PVH will also build customized AI capabilities that combine OpenAI models with its fashion, merchandising, and supply chain expertise. The goal isn't to replace human creativity but to amplify it.
Concrete examples of use
Imagine a designer who needs inspiration for a collection: in minutes they get moodboards generated from real trends and past sales. Picture a planning team that spots a demand shift and adjusts orders before returns pile up. Or think of a digital cashier answering customer questions in a brand-faithful tone, cutting wait times.
Does that sound like science fiction? Not at all. These are practical applications PVH will test with a learn-and-iterate approach, looking for scalable cases that deliver real impact for associates, partners, and consumers.
Why PVH chose OpenAI
PVH's decision was based on strict requirements for security, privacy, and data governance. OpenAI met those standards, which lets teams use AI with confidence and responsibility.
They also valued the ability to combine frontier models with their own business knowledge to create tailored solutions, keeping creativity and human judgment at the center.
PVH is looking for less friction and more creativity by integrating AI into the core of its operations
Impact on the fashion industry
This partnership is a clear example of how AI stops being a distant promise and becomes an operational tool. What could we expect in the medium term?
Shorter, data-informed design cycles.
Less excess inventory and reduced waste thanks to better forecasts.
More relevant consumer experiences without losing brand identity.
There are also challenges: data governance, model biases, and the need to train teams to work with these tools. The key will be responsible deployment and keeping human creativity as the guide.
PVH aims to define what a modern, AI-powered fashion company looks like, showing that technology can amplify creative vision without replacing it.
